Many DVDs have region codes that restrict playback to certain regions of the world. All Creative Catalyst DVDs are coded for all regions, so you can play back your DVD no matter where you live in the world.

If your computer asks you to reset your DVD region code when you insert your Creative Catalyst DVD, first determine whether you have ever set your region code before. If you have a new computer, and you've never played a DVD before, it's possible that your computer did not have a region code set when it shipped from the factory. If your Creative Catalyst DVD is the first DVD you've played in the computer, set the region code for the region where you live, and the problem should be resolved.

If you've played DVDs in your computer before or you're sure that you've previously set the region code, your computer may be having a problem recognizing your Creative Catalyst DVD. In that case, we recommend that you play the DVD back through a free program called VLC, which plays DVDs from any region. VLC is free and safe to download and install on your computer.

To download VLC, go to http://www.videolan.org/ and click on the Download VLC link. This will download the appropriate version of VLC for your computer. Once you've downloaded VLC, double-click on the file to install VLC.

Once you've installed VLC, insert your Creative Catalyst DVD, and run VLC. In the drop-down menus at the top of the VLC window, choose Media>Open Disc or File>Open Disc and then click on Play. Your DVD will play.