Creative Catalyst Productions
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Frequently Asked Questions
I'm having trouble playing previews or video clips on the Creative Catalyst website.

If you're having trouble playing previews or other video clips on the Creative Catalyst website, you may need to update or troubleshoot your web browser and plug-ins. Playing videos on the Creative Catalyst website requires the Adobe Flash Player plug-in or a web browser like Safari or Google Chrome that supports the most current web standards.

Normally it's possible to fix playback problems by installing the current version of Adobe Flash Player and the latest update for your web browser. You can download the latest version of Flash Player at http://get.adobe.com/flashplayer.

If updating Flash Player and your browser doesn't help, you may also be able to improve playback by clearing your browser cache. This page explains how to clear the cache in most common web browsers: http://kb.iu.edu/data/ahic.html.
If you still can't play videos on our site after updating and clearing your cache, please try playing some videos on http://vimeo.com and see if you experience the same playback problems. Almost all the free video available on our website runs through Vimeo, and if you have the same problems on vimeo.com, that indicates that your computer is having trouble playing back video, and you'll need to resolve problems with your web browser or the Adobe Flash Player plug-in.

If you cannot resolve playback problems on the Creative Catalyst website, you can watch our previews and many other videos on our YouTube channel at http://www.youtube.com/user/CreativeCatalystTV.

Selected Scenes From Our Catalog